We at Cloud9 Frozen Yogurt & Gourmet Coffee have purchased 6 Soft Serve Frozen Yogurt machines.
As with any purchase, there was a learning curve which Jeff and his staff expertly guided us through. Prior to our opening, Jeff came to visit our store and conducted training for not only the owners but our entire staff. This was an incredible learning experience and all of our staff were able to break down a machine, clean it and learn not only how to put it back together but also learn many trouble shooting tips so they are equipped to handle all aspects.
Any time we have questions, the service department is ready to help us.
The machines run very smoothly and we have little problems with this – I attribute this to well made machines, but most of all the pre-training we received and help along the way. We appreciate the excellent customer service we receive from Jeff & crew – they will go out of their way to help us and always check-up afterwards to make sure everything is still running smoothly.
Thank you Forte!
Cloud9 Frozen Yogurt & Gourmet Coffee